Unveiling the Dimensions of Digital Financial Inclusion: An Exploratory Factor Analysis through Howard’s Five Decisions Framework and Demographic Insights

Promoting financial inclusion through digital channels has proven fruitful in many countries. Therefore, India should also shift gradually towards digital financial inclusion. However, to achieve this, it’s crucial to identify & address the barriers that can hamper the growth process of digital financial inclusion. One significant barrier is gender inequality. This research paper aims to investigate the existence of gender inequality in various dimensions of digital financial inclusion. The study was conducted in the Delhi-NCR region of India, & it used the Howard Five decisions to extract the factors from the data. A T-test was used to examine the gender disparities, & the results revealed that there is not much of a significant difference between males and females regarding digital financial inclusion. As a result, the study concludes that there is gender equality in access, usage, & quality dimensions of digital financial inclusion.