Job Satisfaction and Work Experience: A Study Using Employees of Road Transport Corporation

Abstract Purpose- The purpose of the study is to explore how key Human resource practices such as recruitment &selection, promotion and transfer policy, working conditions, fairness of work, grievance redressal mechanism, conflict& pressure and events celebration influence employee perceptions and satisfaction with particular focus on how these perceptions vary based on employees, work experience. Design/methodology/approach-The study was carried out by collecting data from employees of Himachal road Transport Corporation including drivers &conductors, official staff and mechanical staff. Quantitative study conducted to accomplish the study. Sample size of 120 employees of Shimla district responded to the field survey. Primary and secondary data used to conduct the study. Judgmental sampling method was followed to accomplish the study. Structured questionnaire was prepared on five Likert,s point scale from strongly agree to strongly disagree. Statistical measures such as airthematic mean, standard deviation, one way anova test appliedto know the significant difference regarding various HRM practices followed in organization. Research Limitations- Road transport corporation plays vital role in the development of state and nation. As Himachal road transport is second largest public sector of state with numbers of employees, study is carried out to examine human resource management practices. Quantitative data is collected only from Shimla district of Himachal Pradesh due to time limit. The study includes employees of Shimla district. The study also covers all those aspect, which are related to job satisfaction of employees in respect of HRM practices of HRTC. The study covers accessible units, divisional offices, workshops and head offices of HRTC of Shimla district. Researcher can further elaborate the scope by including more areas. The study is conducted as only limited studies has been on conducted on such largest public sector organization. Findings-The study reveals that the analysis of variance is below 0.05 that indicates the statistically significant difference between the means of the groups being compared. It suggests that the employees perceptions in relation to various HRM practices significantly vary based on their work experience. Post hoc result shows which group differ significantly. The results showing strong evidence that work experience affects their perception of HRM practices means work experience is a key factor in shaping the employees attitudes towards HRM practices. Originality/value-The study provides unique contribution to the field of human resource management practices. This study is based on primary data collection. Earlier studies explored various demographic factors influencing HRM effectiveness, this study focused on the often-overlooked role of work experience as a key variable. The use of statistical analysis one way anova reveals the significant differences how employees having different stages of work experiences perceive and respond to HRM practices of organization. Keywords- Job satisfaction; human resource; human resource management; employees.