An Analytical Study of Online Tiffin Services: Consumer Preferences, Challenges, and Opportunities

Abstract The increasing need for accessible, nutritious, and cost-effective meal options has led to the evolution of online tiffin services, particularly among students, office workers, and urban residents. Conventional food delivery platforms often prioritize convenience over nutrition and affordability, leaving a gap for services that cater to health-conscious and budget-sensitive users. This research presents the design and implementation of an online tiffin service system that offers home-style meals through a flexible subscription model. The platform enables users to register, customize meal preferences, place orders, and manage subscriptions seamlessly, while also providing administrative tools for order tracking and revenue analysis. A user-centered design approach was adopted, incorporating feedback from target demographics to optimize functionality and satisfaction. Findings suggest that the proposed system offers a viable alternative to mainstream food delivery services by providing consistent, hygienic, and affordable meals. The study concludes that such digital platforms can significantly improve daily nutrition and convenience for users with limited time and resources.