A SURVEY: INFORMATION SEARCH TIME OPTIMIZATION BASED ON RAG(RETRIEVAL AUGMENTATION GENERATION) CHATBOT.

Retrieval-Augmented Generation (RAG) based chatbots are not only useful for information retrieval through questionanswering but also for making complex decisions based on injected private data.we present a survey on how much search time can be saved when retrieving complex information within an organization called "X Systems"(a stealth mode company) by using a RAG-based chatbot compared to traditional search methods. We compare the information retrieval time using standard search techniques versus the RAG-based chatbot for the same queries. Our results conclude that RAG-based chatbots not only save time in information retrieval but also optimize the search process effectively. This survey was conducted with a sample of 105 employees across departments, average time spending on information retrieval per query was taken as metric. Comparison shows us, there are average 80-95% improvement on search when use RAG based chatbot than using standard search.

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Publication Details

Journal
PARIPEX INDIAN JOURNAL OF RESEARCH
Published
2025-04-15
DOI
https://doi.org/10.36106/paripex/5005979
Citations
1
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
2.48
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article

A SURVEY: INFORMATION SEARCH TIME OPTIMIZATION BASED ON RAG(RETRIEVAL AUGMENTATION GENERATION) CHATBOT.

Jinesh D. Patel, Arun Malhotra, Ajay Pande, Prateek Caire
1 citations
PARIPEX INDIAN JOURNAL OF RESEARCH
AI in Service Interactions
2.48
article

A SURVEY: INFORMATION SEARCH TIME OPTIMIZATION BASED ON RAG(RETRIEVAL AUGMENTATION GENERATION) CHATBOT.

Jinesh D. Patel, Arun Malhotra, Ajay Pande, Prateek Caire
article en
1 citations

Abstract

Retrieval-Augmented Generation (RAG) based chatbots are not only useful for information retrieval through questionanswering but also for making complex decisions based on injected private data.we present a survey on how much search time can be saved when retrieving complex information within an organization called "X Systems"(a stealth mode company) by using a RAG-based chatbot compared to traditional search methods. We compare the information retrieval time using standard search techniques versus the RAG-based chatbot for the same queries. Our results conclude that RAG-based chatbots not only save time in information retrieval but also optimize the search process effectively. This survey was conducted with a sample of 105 employees across departments, average time spending on information retrieval per query was taken as metric. Comparison shows us, there are average 80-95% improvement on search when use RAG based chatbot than using standard search.

PARIPEX INDIAN JOURNAL OF RESEARCH
Openalex Percentile: Top 11%
AI in Service Interactions
2.48
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A SURVEY: INFORMATION SEARCH TIME OPTIMIZATION BASED ON RAG(RETRIEVAL AUGMENTATION GENERATION) CHATBOT. — Jinesh D. Patel, Arun Malhotra, et al. · PARIPEX INDIAN JOURNAL OF RESEARCH (2025) | TGRS Research Map | TGRS