Challenges in Adopting Companion Robots: An Exploratory Study of Robotic Companionship Conducted with Chinese Retirees

Companion robots hold immense potential in providing emotional support to older adults in the rapidly aging world. However, questions have been raised regarding whether healthy older adults benefit from having a robotic companion, how they perceive the value of companion robots, and what their relationship with companion robots would be like. To understand healthy older adults' perceptions, attitudes, and relationships toward companion robots, we conducted multiple focus groups with eighteen retirees. Our findings reveal the social context encountered by older adults in China and the mismatch between the current value proposition of companion robots and healthy older adults' needs. We further identify factors that may influence the adoption of robotic companionship, which include individuals' self-disclosure tendencies, quality of companionship, differentiated value, and seamless collaboration with aging-in-community infrastructure and services.

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Publication Details

Journal
Proceedings of the ACM on Human-Computer Interaction
Published
2025-05-02
DOI
https://doi.org/10.1145/3710943
Citations
2
Primary Topic
Social Robot Interaction and HRI
Type
article
Field-Weighted Citation Impact
4.88
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article

Challenges in Adopting Companion Robots: An Exploratory Study of Robotic Companionship Conducted with Chinese Retirees

Yukai Zhang, Mingming Fan, Mengyang Wang, Keye Yu
2 citations
Proceedings of the ACM on Human-Computer Interaction
Social Robot Interaction and HRI
4.88
article

Challenges in Adopting Companion Robots: An Exploratory Study of Robotic Companionship Conducted with Chinese Retirees

Yukai Zhang, Mingming Fan, Mengyang Wang, Keye Yu
article en
2 citations

Abstract

Companion robots hold immense potential in providing emotional support to older adults in the rapidly aging world. However, questions have been raised regarding whether healthy older adults benefit from having a robotic companion, how they perceive the value of companion robots, and what their relationship with companion robots would be like. To understand healthy older adults' perceptions, attitudes, and relationships toward companion robots, we conducted multiple focus groups with eighteen retirees. Our findings reveal the social context encountered by older adults in China and the mismatch between the current value proposition of companion robots and healthy older adults' needs. We further identify factors that may influence the adoption of robotic companionship, which include individuals' self-disclosure tendencies, quality of companionship, differentiated value, and seamless collaboration with aging-in-community infrastructure and services.

Proceedings of the ACM on Human-Computer InteractionVol. 9(2)
Hong Kong University of Science and Technology (HK), University College London (GB), University of Hong Kong (HK)
Industry, innovation and infrastructure
Openalex Percentile: Top 6%
Social Robot Interaction and HRI
4.88
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Challenges in Adopting Companion Robots: An Exploratory Study of Robotic Companionship Conducted with Chinese Retirees — Yukai Zhang, Mingming Fan, et al. · Proceedings of the ACM on Human-Computer Interaction (2025) | TGRS Research Map | TGRS