The Development of a New Measure of Collective Digital Literacy

This article theorizes and proposes a novel construct, community digital capacity , to measure collective digital capacity at a community level. Community digital capacity is the extent to which the culture, infrastructure, and digital competence of family and community enable and support digital practices. We address a critical gap in individual digital literacy assessments and address limitations with existing theories that do not show digital inequities in the context of underlying systemic and structural challenges posed by one's social position. Building on insights from Computer Supportive Cooperative Work and Social Computing and Human-Computer Interaction for Development communities, we recognize that digital training initiatives must shift toward critical cultural and social practices that encourage full participation in community affairs. Accordingly, we created 28 items covering three domains---individual, social, and infrastructure. We conducted cognitive interviews with a public housing community to refine the items and capture the construct fully. We assessed their factor structure in two Southeastern Michigan cohorts. After dropping eight items based on contribution to Standardized Root Mean Square Residual (SRMR), the public housing residents exhibit a two-factor structure (SRMR=0.09) consisting of nearly independent factors for the individual and social domains, with all items loading positively on their respective domain. We contribute an initial measure for researchers and practitioners to assess community members' access to shared digital resources and support, offering a tool to assess broader social and structural factors contributing to the digital divide.

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Publication Details

Journal
Proceedings of the ACM on Human-Computer Interaction
Published
2025-05-02
DOI
https://doi.org/10.1145/3711084
Primary Topic
ICT in Developing Communities
Type
article
Field-Weighted Citation Impact
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article

The Development of a New Measure of Collective Digital Literacy

Tawanna R. Dillahunt, Soyoung Lee, Kerby Shedden, Kentaro Toyama et al.
Proceedings of the ACM on Human-Computer Interaction
ICT in Developing Communities
article

The Development of a New Measure of Collective Digital Literacy

Tawanna R. Dillahunt, Soyoung Lee, Kerby Shedden, Kentaro Toyama, Julie S. Hui, Mustafa Naseem, Mila Ekaterina Filipof
article en

Abstract

This article theorizes and proposes a novel construct, community digital capacity , to measure collective digital capacity at a community level. Community digital capacity is the extent to which the culture, infrastructure, and digital competence of family and community enable and support digital practices. We address a critical gap in individual digital literacy assessments and address limitations with existing theories that do not show digital inequities in the context of underlying systemic and structural challenges posed by one's social position. Building on insights from Computer Supportive Cooperative Work and Social Computing and Human-Computer Interaction for Development communities, we recognize that digital training initiatives must shift toward critical cultural and social practices that encourage full participation in community affairs. Accordingly, we created 28 items covering three domains---individual, social, and infrastructure. We conducted cognitive interviews with a public housing community to refine the items and capture the construct fully. We assessed their factor structure in two Southeastern Michigan cohorts. After dropping eight items based on contribution to Standardized Root Mean Square Residual (SRMR), the public housing residents exhibit a two-factor structure (SRMR=0.09) consisting of nearly independent factors for the individual and social domains, with all items loading positively on their respective domain. We contribute an initial measure for researchers and practitioners to assess community members' access to shared digital resources and support, offering a tool to assess broader social and structural factors contributing to the digital divide.

Proceedings of the ACM on Human-Computer InteractionVol. 9(2)
University of Michigan (US)
Quality Education
Openalex Percentile: Top 87%
ICT in Developing Communities
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