Navigating Automated Hiring: Perceptions, Strategy Use, and Outcomes Among Young Job Seekers

As the use of automated employment decision tools (AEDTs) has rapidly increased in hiring contexts, especially for computing jobs, there is still limited work on applicants' perceptions of these emerging tools and their experiences navigating them. To investigate, we conducted a survey with 448 computer science students (young, current technology job-seekers) about perceptions of the procedural fairness of AEDTs, their willingness to be evaluated by different AEDTs, the strategies they use relating to automation in the hiring process, and their job seeking success. We find that young job seekers' procedural fairness perceptions of and willingness to be evaluated by AEDTs varied with the level of automation involved in the AEDT, the technical nature of the task being evaluated, and their own use of strategies, such as job referrals. Examining the relationship of their strategies with job outcomes, notably, we find that referrals and family household income have significant and positive impacts on hiring success, while more egalitarian strategies (using free online coding assessment practice or adding keywords to resumes) did not. Overall, our work speaks to young job seekers' distrust of automation in hiring contexts, as well as the continued role of social and socioeconomic privilege in job seeking, despite the use of AEDTs that promise to make hiring ''unbiased.''

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Publication Details

Journal
Proceedings of the ACM on Human-Computer Interaction
Published
2025-05-02
DOI
https://doi.org/10.1145/3711038
Citations
1
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
4.20
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article

Navigating Automated Hiring: Perceptions, Strategy Use, and Outcomes Among Young Job Seekers

Lena Armstrong, Danaë Metaxa
1 citations
Proceedings of the ACM on Human-Computer Interaction
Digital Economy and Work Transformation
4.20
article

Navigating Automated Hiring: Perceptions, Strategy Use, and Outcomes Among Young Job Seekers

Lena Armstrong, Danaë Metaxa
article en
1 citations

Abstract

As the use of automated employment decision tools (AEDTs) has rapidly increased in hiring contexts, especially for computing jobs, there is still limited work on applicants' perceptions of these emerging tools and their experiences navigating them. To investigate, we conducted a survey with 448 computer science students (young, current technology job-seekers) about perceptions of the procedural fairness of AEDTs, their willingness to be evaluated by different AEDTs, the strategies they use relating to automation in the hiring process, and their job seeking success. We find that young job seekers' procedural fairness perceptions of and willingness to be evaluated by AEDTs varied with the level of automation involved in the AEDT, the technical nature of the task being evaluated, and their own use of strategies, such as job referrals. Examining the relationship of their strategies with job outcomes, notably, we find that referrals and family household income have significant and positive impacts on hiring success, while more egalitarian strategies (using free online coding assessment practice or adding keywords to resumes) did not. Overall, our work speaks to young job seekers' distrust of automation in hiring contexts, as well as the continued role of social and socioeconomic privilege in job seeking, despite the use of AEDTs that promise to make hiring ''unbiased.''

Proceedings of the ACM on Human-Computer InteractionVol. 9(2)
Harvard University Press (US), University of Pennsylvania (US)
Decent work and economic growth
Openalex Percentile: Top 8%
Digital Economy and Work Transformation
4.20
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