Green human resource management and sustainable performance: a study of a selected hotel, Lagos State Nigeria

The hospitality business faces the complex task of environmental sustainability due to its significant carbon footprint. This field of research remains inadequately examined, particularly in Africa. The research intends to investigate green human resource management and its impact on sustainable performance in a specific hotel in Lagos State, Nigeria. The primary research questions and objectives were addressed through an interpretative paradigm utilising a qualitative case study methodology, employing purposive sampling from a sample size of 10 participants via semi-structured interviews, with the data subjected to thematic analysis. The resource-based view theory served as a framework for the investigation. Furthermore, two primary topics emerged from the study's findings: the existing green human resource management techniques and the impact of green human resource management on employees. Ultimately, the study determined that green human resource management is essential for the sustainability of hotel operations and advocated for the standardisation of green human resource management practices within the selected hotel, while concurrently endorsing ongoing training programs to enhance a workforce dedicated to sustainability. This study significantly contributes to both theory and practice for hotel management leaders and provides practical insights for the hotel industry to enhance environmental management.