Proposal of Maturity Assessment to Support Projects in Digital Transformation: Initiatives in the Brazilian Context

ABSTRACT This paper proposes a method to assess organizational maturity in digital transformation (Industry 4.0), focusing on the strategic mapping stage. This proposal includes a qualitative and quantitative maturity approach, considering the self‐assessment of barriers and challenges. The methodology adopted a literature analysis to explain the barriers and challenges of digital transformation and their relationships. In addition, the method proposed assesses the digitalization maturity and describes its level according to the dimensions of digital transformation and the barriers. The resulting Maturity Index was implemented through MATLAB programming, and its applicability was described using real cases in different organizations in Brazil. This study supports the development of a strategic view for digital transformation projects driven by the technological transition. Thus, the method identifies the current digital maturity level before the implementation of digital technology, improving the decision‐making process at the beginning of digital transformation in different organizations.