The Mediating Role of Job Satisfaction in the Relationship Between Work Environment and Organizational Citizenship Behavior

This study seeks to examine the impact of the work environment on organizational citizenship behavior (OCB), using job satisfaction as a mediating factor, among lecturers in the Bachelor of Management Program at the Faculty of Economics and Business, University of Mataram. Employing a quantitative methodology that includes both descriptive and verificative techniques., this research involved a saturated sampling technique, where the entire population of 46 lecturers was taken as the sample. Data analysis was conducted using the Partial Least Squares (PLS) method with the SmartPLS 4 application. The findings ?.

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Publication Details

Journal
East Asian Journal of Multidisciplinary Research
Published
2025-04-29
DOI
https://doi.org/10.55927/eajmr.v4i4.95
Primary Topic
Organizational and Employee Performance
Type
article
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article

The Mediating Role of Job Satisfaction in the Relationship Between Work Environment and Organizational Citizenship Behavior

Sri Wahyulina, Armi Sulthon Fauzi, Nur Annisa Azzahra
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East Asian Journal of Multidisciplinary Research
Organizational and Employee Performance
article

The Mediating Role of Job Satisfaction in the Relationship Between Work Environment and Organizational Citizenship Behavior

Sri Wahyulina, Armi Sulthon Fauzi, Nur Annisa Azzahra
article en

Abstract

This study seeks to examine the impact of the work environment on organizational citizenship behavior (OCB), using job satisfaction as a mediating factor, among lecturers in the Bachelor of Management Program at the Faculty of Economics and Business, University of Mataram. Employing a quantitative methodology that includes both descriptive and verificative techniques., this research involved a saturated sampling technique, where the entire population of 46 lecturers was taken as the sample. Data analysis was conducted using the Partial Least Squares (PLS) method with the SmartPLS 4 application. The findings ?.

East Asian Journal of Multidisciplinary ResearchVol. 4(4)
University of Mataram (ID)
Openalex Percentile: Top 96%
Organizational and Employee Performance
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