Elderly Care in Transition: Experiences of Elderly Individuals in Three Nursing Homes in Kosovo

Objective. In Kosovo, a focus on young people has led to the neglect of elderly care in policy. However, as demographics shift, the number of elderly individuals is expected to increase in the coming years. This study aimed to evaluate elderly individuals' perceptions regarding their daily lives and experiences in nursing homes, focusing on aspects that impact their well-being. Material and Methods. A qualitative approach was used through individual interviews, employing a modified questionnaire for data collection. In total, three 24-hour nursing homes were included in the study: two in the Municipality of Peja, and one in the Municipality of Gjakova, Kosovo. Results. Elderly individuals positively evaluate the quality of care in nursing homes, including the staff, comfort, food, and cleanliness of the environment. However, they face feelings of loneliness, a lack of new social connections, and health limitations. The majority expressed a desire to stay longer in their own homes. The transition to a new living environment was emotionally taxing, leading to a deep sense of longing for their families. Conclusion. Elderly individuals perceive nursing home care positively, appreciating attentive staff, a familial atmosphere, comfort, quality food, and cleanliness. However, many elderly individuals also face health limitations and emotional challenges, including feelings of loneliness and a lack of social connections. It is crucial to create home-based support services to postpone the move to nursing homes, implement social and mental health initiatives to address loneliness, and offer specialized health services for managing chronic illnesses.