Primary care physicians’ perceptions of Israel’s national program for quality indicators in community healthcare– 2010 and 2020

The study indicates that while support for the program in general remains high, it continues to have undesirable side effects. Further use of the program for quality indicators must consider the shortcomings voiced in 2010 which have remained uncorrected as reflected in the results of the 2020 survey: extreme managerial pressures, increased workload and over-competitiveness.