Development and Validation of the Online Course User Experience Scale: A Multidimensional Assessment Framework

This study, grounded in the theoretical framework of online course user experience (UX), developed and validated a comprehensive scale to evaluate learners' experiences in online courses and their influencing factors. Through a systematic review of the literature and expert consultations, the dimensions of the scale were determined. Subsequently, exploratory factor analysis (EFA) was conducted on 157 pilot survey samples to establish the structure of the scale. Confirmatory factor analysis (CFA) was then performed on 457 formal survey samples using AMOS to construct a second-order structural equation model, assessing the reliability and validity of the scale. The final scale comprises six primary dimensions, 13 secondary factors, and 45 measurement items. The findings indicate that the scale demonstrates good reliability, validity, and discriminant validity, confirming the multidimensional nature of online course UX and the theoretical soundness of the proposed framework. This study provides a valuable tool for evaluating online course UX and offers a reference for optimizing course design and improving learning outcomes.