Factors Leading to Students’ Satisfaction in Higher Learning Institutions in Nepal

This study examines factors influencing student satisfaction in Nepalese higher learning institutions, focusing on the student-teacher relationship, faculty preparedness, educational experiences, and institutional services and facilities. Using a quantitative approach, data was collected from 412 participants through convenience sampling. Surveys and path analysis were employed to analyze key determinants of student satisfaction. Results indicate that supportive student-teacher relationships positively impact satisfaction, while faculty preparedness does not directly influence course quality perceptions. Educational experiences, including campus climate and extracurricular activities, significantly predict satisfaction. Although the effect of institutional services and facilities is marginally insignificant, their quality still shapes the student experience. The findings highlight the need for targeted interventions to improve student satisfaction and educational outcomes. These insights can guide policymakers and university administrators in fostering supportive learning environments through enhanced student-teacher relationships, faculty evaluation, and service improvements.

Authors

Publication Details

Journal
Nepalese Journal of Management Science and Research
Published
2025-03-01
DOI
https://doi.org/10.53056/njmsr-2025.8.1.010
Primary Topic
Online and Blended Learning
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Factors Leading to Students’ Satisfaction in Higher Learning Institutions in Nepal

Rheet Rijal
Nepalese Journal of Management Science and Research
Online and Blended Learning
article

Factors Leading to Students’ Satisfaction in Higher Learning Institutions in Nepal

Rheet Rijal
article en

Abstract

This study examines factors influencing student satisfaction in Nepalese higher learning institutions, focusing on the student-teacher relationship, faculty preparedness, educational experiences, and institutional services and facilities. Using a quantitative approach, data was collected from 412 participants through convenience sampling. Surveys and path analysis were employed to analyze key determinants of student satisfaction. Results indicate that supportive student-teacher relationships positively impact satisfaction, while faculty preparedness does not directly influence course quality perceptions. Educational experiences, including campus climate and extracurricular activities, significantly predict satisfaction. Although the effect of institutional services and facilities is marginally insignificant, their quality still shapes the student experience. The findings highlight the need for targeted interventions to improve student satisfaction and educational outcomes. These insights can guide policymakers and university administrators in fostering supportive learning environments through enhanced student-teacher relationships, faculty evaluation, and service improvements.

Nepalese Journal of Management Science and ResearchVol. VIII(I)
Openalex Percentile: Top 91%
Online and Blended Learning
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.