How Micro-Influencers, Brand Ambassadors, and Brand Communities Drive E-Commerce Sales
This study tries to measure the influence of micro influencers, brand ambassadors and brand communities on luxury brand sales in e-commerce. To analyze the influence and relationships between the variables and potentially generalize findings, a quantitative research design is the method that involves collecting numerical data and using statistical analysis to identify patterns and test hypotheses. A survey method using questionnaires is a strong possibility for collecting data from a large enough sample of consumers who purchase luxury brands on e-commerce platforms. The study employs purposive sampling to target individuals who meet specific criteria, such as those who follow micro-influencers and brand ambassadors, are part of brand communities related to luxury brands, and have made luxury brand purchases on e-commerce platforms. This research found that micro-influencers, brand ambassadors, and brand communities each positively and significantly influence luxury brand purchasing behavior in e-commerce. Furthermore, the combined use of these three marketing strategies has a substantial positive impact on driving luxury brand sales online. While individual roles of micro-influencers, brand ambassadors, and brand communities might have been studied separately, this research provides empirical evidence for their combined and complementary influence on luxury brand purchasing behavior specifically within the e-commerce context.
Authors
- Setyani Dwi Lestari (ORCID: https://orcid.org/0000-0001-6388-7698)
- Vincent Octavianus
- Helidorus Fourtiando Wijaya
Institutions
- University of Bunda Mulia (ID)
Publication Details
- Journal
- Journal of Business Management and Social Studies
- Published
- 2025-04-20
- DOI
- https://doi.org/10.53748/jbms.v4i4.110
- Citations
- 1
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 4.20