Conversational AI-Chatbot Powered by BERT for Enhanced Voice Interaction

AI is a set of technologies that enables computers to perform a variety of advanced functions, including the spoken and written language, analyse data, make suggestion. The existing system developed a chatbot that support quality education to give prospective users with accurate information about universities and their unique courses. The chatbot give accurate information that can be available in any time. Traditional chatbot, which can affect in inaccuracies in information. Students face confusion due to disagreement in information Universities frequently fail to instantly answer user's queries. System cannot support voice interactions. To overcome these limitations, we utilize Bidirectional Encoder Representations from Transformer (BERT), a more advanced technology that significantly improves accuracy. Also, the chatbot is integrated into a mobile operation built with React Native, enabling both text and voice. The voice feature enhances accessibility, offering a more accessible and user-friendly experience. This upgraded chatbot system ensures that user can receive reliable and precise information.

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Publication Details

Journal
International Research Journal on Advanced Engineering Hub (IRJAEH)
Published
2025-04-18
DOI
https://doi.org/10.47392/irjaeh.2025.0204
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Conversational AI-Chatbot Powered by BERT for Enhanced Voice Interaction

M. K., Dinesh Kumar, Ms.Akshara pavithran, Ms.Sreenandana T M
International Research Journal on Advanced Engineering Hub (IRJAEH)
AI in Service Interactions
article

Conversational AI-Chatbot Powered by BERT for Enhanced Voice Interaction

M. K., Dinesh Kumar, Ms.Akshara pavithran, Ms.Sreenandana T M
article en

Abstract

AI is a set of technologies that enables computers to perform a variety of advanced functions, including the spoken and written language, analyse data, make suggestion. The existing system developed a chatbot that support quality education to give prospective users with accurate information about universities and their unique courses. The chatbot give accurate information that can be available in any time. Traditional chatbot, which can affect in inaccuracies in information. Students face confusion due to disagreement in information Universities frequently fail to instantly answer user's queries. System cannot support voice interactions. To overcome these limitations, we utilize Bidirectional Encoder Representations from Transformer (BERT), a more advanced technology that significantly improves accuracy. Also, the chatbot is integrated into a mobile operation built with React Native, enabling both text and voice. The voice feature enhances accessibility, offering a more accessible and user-friendly experience. This upgraded chatbot system ensures that user can receive reliable and precise information.

International Research Journal on Advanced Engineering Hub (IRJAEH)Vol. 3(04)
Pondicherry University (IN)
Openalex Percentile: Top 96%
AI in Service Interactions
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