Optimization of the work of the admission department of a multidisciplinary hospital

The article presents the experience of organizing the work of the admission department of a multidisciplinary hospital, affecting the efficiency of medical care. Objective. Improving the work of the admission department of a large multidisciplinary hospital using new organizational technologies and redistribution of resources. Results. The provision of emergency and planned medical care in the admission department of the state budgetary healthcare institution of the Perm Territory «City Clinical Hospital No. 2 named after Fyodor Khristoforovich Gral» was analyzed. Analysis of the work of the admission department of a multidisciplinary hospital shows a constant increase in the number of requests at the hospital stage of emergency medical care, which leads to overload of the admission department and untimely provision of medical care to patients who need it first. Conclusion. As a result of improving the work of the admission department, the time spent by patients in the admission department has decreased, the throughput of the department has increased, and the qualitative and quantitative performance indicators have changed.