Increasing hospital administrative efficiency via optimized office automation systems: A PDCA cycle approach
The application of the PDCA cycle significantly improved the efficiency of hospital administrative processes, thus highlighting the potential of this approach to serve as a valuable tool for continuous efforts to improve hospital administration. This study provides a framework for other hospitals seeking to increase their administrative efficiency via digital transformation and continuous quality improvement.
Authors
- Quan Yuan (ORCID: https://orcid.org/0000-0002-3085-431X)
- L. Luo (ORCID: https://orcid.org/0000-0003-0541-1450)
- Zexin Chen
- Yuefeng Ma (ORCID: https://orcid.org/0000-0002-5245-8510)
- Guofang Deng (ORCID: https://orcid.org/0000-0003-2479-3327)
- Jie Xu (ORCID: https://orcid.org/0000-0001-5851-4379)
- Fenfang Zheng
- Shuihong Chen
- Ruiwen Lu
- Yiming Zhang (ORCID: https://orcid.org/0000-0002-9902-4664)
- Fengjiang Zhang (ORCID: https://orcid.org/0009-0002-4913-5865)
- Na Lv (ORCID: https://orcid.org/0000-0003-2095-9780)
Institutions
- Communication University of Zhejiang (CN)
- Second Affiliated Hospital of Zhejiang University (CN)
- Zhejiang University (CN)
Publication Details
- Journal
- PLoS ONE
- Published
- 2025-04-29
- DOI
- https://doi.org/10.1371/journal.pone.0321475
- Citations
- 1
- Primary Topic
- Diverse Cultural Media Analysis
- Type
- article
- Field-Weighted Citation Impact
- 1.14