Bridging communication gaps: the role of voice-enabled AI in medicine
Recent advancements in voice-enabled artificial intelligence (AI), particularly end-to-end speech-to-speech models, are reshaping communication within health care. These models, such as OpenAI's Advanced Voice Mode (AVM), offer real-time, nuanced human-like interactions by capturing intonation and pitch, thereby enabling more natural machine-human dialogue. In this paper we explore the integration of voice-enabled AI into medical practice, highlighting the potential to improve clinical efficiency, medical education, and patient engagement by providing self-recorded use cases. While the benefits are promising-ranging from increased accessibility to reduced clinician workload-challenges remain in data security, reliability, integration with existing systems, and ethical use. Addressing these concerns through robust regulation, transparent development, and targeted training will be essential. Ultimately, voice-enabled AI holds transformative potential to bridge communication gaps in medicine and support more equitable, efficient, and patient-centered care.
Authors
- Daniel Truhn (ORCID: https://orcid.org/0000-0002-9605-0728)
- Hannah Sophie Muti
- Jakob Nikolas Kather (ORCID: https://orcid.org/0000-0002-3730-5348)
- Chiara Maria Lavinia Loeffler (ORCID: https://orcid.org/0009-0002-9659-5194)
Institutions
- Heidelberg University (DE)
- Helmholtz-Zentrum Dresden-Rossendorf (DE)
- University Hospital Heidelberg (DE)
- Fresenius (Germany) (DE)
- National Center for Tumor Diseases (DE)
- Universitätsklinikum Aachen (DE)
- University Hospital Carl Gustav Carus (DE)
Publication Details
- Journal
- ESMO Real World Data and Digital Oncology
- Published
- 2025-04-29
- DOI
- https://doi.org/10.1016/j.esmorw.2025.100138
- Citations
- 1
- Primary Topic
- Artificial Intelligence in Healthcare and Education
- Type
- article
- Field-Weighted Citation Impact
- 0.65