Innovative Corporate Query Handling with Domain-Specific RAG
Large Language Models (LLMs) have significantly impacted Natural Language Processing, but face limitations in domain-specific query response generation. To overcome these issues, this work proposes a novel method that combines LLMs with Retrieval Augmented Generation (RAG). We have designed a hybrid model to improve the accuracy of responses to domain-specific questions by integrating data from minutes of meetings from an external knowledge store. It involves preprocessing meeting data, developing a retrieval mechanism using similarity search, and implementing a generation model based on the LLaMA-2 13B architecture. We evaluated our model using BLEU and ROUGE scores, demonstrating improved performance in closed-domain question answering. The BLEU score of 0.56037 and ROUGE scores (ROUGE-1: 0.7211, ROUGE-2: 0.6217, ROUGE-L: 0.7211) indicate the model's proficiency in generating accurate responses while reducing hallucinations.
Authors
- Basab Nath (ORCID: https://orcid.org/0000-0002-0835-5004)
- Shweta Kumari (ORCID: https://orcid.org/0000-0002-2776-3898)
- Avinash Kumar (ORCID: https://orcid.org/0000-0002-8071-5748)
- P. C. Srivastava (ORCID: https://orcid.org/0000-0002-0432-4630)
- Udit Kr. Chakraborty
- Namsani Vivek
Institutions
- Sikkim Manipal University (IN)
Publication Details
- Published
- 2024-12-12
- DOI
- https://doi.org/10.1109/ocit65031.2024.00058
- Primary Topic
- Semantic Web and Ontologies
- Type
- article
- Field-Weighted Citation Impact
- 0.00