Innovative Corporate Query Handling with Domain-Specific RAG

Large Language Models (LLMs) have significantly impacted Natural Language Processing, but face limitations in domain-specific query response generation. To overcome these issues, this work proposes a novel method that combines LLMs with Retrieval Augmented Generation (RAG). We have designed a hybrid model to improve the accuracy of responses to domain-specific questions by integrating data from minutes of meetings from an external knowledge store. It involves preprocessing meeting data, developing a retrieval mechanism using similarity search, and implementing a generation model based on the LLaMA-2 13B architecture. We evaluated our model using BLEU and ROUGE scores, demonstrating improved performance in closed-domain question answering. The BLEU score of 0.56037 and ROUGE scores (ROUGE-1: 0.7211, ROUGE-2: 0.6217, ROUGE-L: 0.7211) indicate the model's proficiency in generating accurate responses while reducing hallucinations.

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Publication Details

Published
2024-12-12
DOI
https://doi.org/10.1109/ocit65031.2024.00058
Primary Topic
Semantic Web and Ontologies
Type
article
Field-Weighted Citation Impact
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article

Innovative Corporate Query Handling with Domain-Specific RAG

Basab Nath, Shweta Kumari, Avinash Kumar, P. C. Srivastava et al.
Semantic Web and Ontologies
article

Innovative Corporate Query Handling with Domain-Specific RAG

Basab Nath, Shweta Kumari, Avinash Kumar, P. C. Srivastava, Udit Kr. Chakraborty, Namsani Vivek
article en

Abstract

Large Language Models (LLMs) have significantly impacted Natural Language Processing, but face limitations in domain-specific query response generation. To overcome these issues, this work proposes a novel method that combines LLMs with Retrieval Augmented Generation (RAG). We have designed a hybrid model to improve the accuracy of responses to domain-specific questions by integrating data from minutes of meetings from an external knowledge store. It involves preprocessing meeting data, developing a retrieval mechanism using similarity search, and implementing a generation model based on the LLaMA-2 13B architecture. We evaluated our model using BLEU and ROUGE scores, demonstrating improved performance in closed-domain question answering. The BLEU score of 0.56037 and ROUGE scores (ROUGE-1: 0.7211, ROUGE-2: 0.6217, ROUGE-L: 0.7211) indicate the model's proficiency in generating accurate responses while reducing hallucinations.

Sikkim Manipal University (IN)
Industry, innovation and infrastructure
Openalex Percentile: Top 73%
Semantic Web and Ontologies
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