The Effect of Product Quality, Brand Image, Electronic Word of Mouth and Packaging on Purchasing Decisions

This study aims to assess the impact of Product Quality, Brand Image, Electronic Word of Mouth (EWOM), and Packaging on the purchasing decisions for Hot Wheels diecast cars. The study's population includes individuals who have bought Hot Wheels products and are members of the Hot Wheels Indonesia community, with a sample size of 115 respondents as determined by the researcher. The purposive sampling method was used, and data analysis was conducted with multiple linear regression and correlation using SPSS version 26. The findings indicate that the product quality variable (KUAL) significantly influences purchasing decisions (KP) for Hot Wheels diecast cars, while the brand image variable (BI) does not have a significant impact on purchasing decisions. Both the electronic word of mouth (EWOM) and packaging (KEM) variables significantly affect purchasing decisions. In summary, product quality, brand image, electronic word of mouth, and packaging all have a positive and significant impact on purchasing decisions.

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Publication Details

Journal
Innovation Business Management and Accounting Journal
Published
2024-08-14
DOI
https://doi.org/10.56070/ibmaj.2024.041
Primary Topic
Digital Marketing and Social Media
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effect of Product Quality, Brand Image, Electronic Word of Mouth and Packaging on Purchasing Decisions

Arini Hidayah, Restu Frida Utami, Totok Haryanto, Aqsha Anantha
Innovation Business Management and Accounting Journal
Digital Marketing and Social Media
article

The Effect of Product Quality, Brand Image, Electronic Word of Mouth and Packaging on Purchasing Decisions

Arini Hidayah, Restu Frida Utami, Totok Haryanto, Aqsha Anantha
article en

Abstract

This study aims to assess the impact of Product Quality, Brand Image, Electronic Word of Mouth (EWOM), and Packaging on the purchasing decisions for Hot Wheels diecast cars. The study's population includes individuals who have bought Hot Wheels products and are members of the Hot Wheels Indonesia community, with a sample size of 115 respondents as determined by the researcher. The purposive sampling method was used, and data analysis was conducted with multiple linear regression and correlation using SPSS version 26. The findings indicate that the product quality variable (KUAL) significantly influences purchasing decisions (KP) for Hot Wheels diecast cars, while the brand image variable (BI) does not have a significant impact on purchasing decisions. Both the electronic word of mouth (EWOM) and packaging (KEM) variables significantly affect purchasing decisions. In summary, product quality, brand image, electronic word of mouth, and packaging all have a positive and significant impact on purchasing decisions.

Innovation Business Management and Accounting JournalVol. 3(3)
Muhammadiyah University Purwokerto (ID)
Openalex Percentile: Top 53%
Digital Marketing and Social Media
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