Discussion on Customer Loyalty and Psychological Strategy Mechanism in New Media Advertising Era

This paper will examine various types of advertisements in the first chapter, including traditional advertisements such as print media, broadcast media, and outdoor advertising, as well as digital advertisements including social media ads, search engine ads, and influencer marketing regarding aspects of audience reach, message delivering, the establishment of brand awareness(benefits) and also advertising costs, the measure of ROI, and consumer skepticism(costs). The second chapter highlights how effective advertising boosts sales and revenue by affecting purchasing decisions and fostering customer loyalty, which ultimately leads to sustained profitability. It also discusses the role of advertising in enhancing brand equity and loyalty by strengthening consumer perceptions of a brand's quality and credibility. The final chapter delves into the underlying psychological and strategic mechanisms of advertising, explaining how it leverages emotional appeals, social proof, and cognitive biases to influence consumer behavior. Additionally, it covers how advertising establishes brand positioning, differentiates products in the marketplace, and shapes consumer perceptions and buying habits.

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Publication Details

Journal
Journal of business and marketing.
Published
2024-10-01
DOI
https://doi.org/10.62517/jbm.202409506
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
Field-Weighted Citation Impact
0.00
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article

Discussion on Customer Loyalty and Psychological Strategy Mechanism in New Media Advertising Era

Mengjiao Zhou
Journal of business and marketing.
Consumer Behavior in Brand Consumption and Identification
article

Discussion on Customer Loyalty and Psychological Strategy Mechanism in New Media Advertising Era

Mengjiao Zhou
article en

Abstract

This paper will examine various types of advertisements in the first chapter, including traditional advertisements such as print media, broadcast media, and outdoor advertising, as well as digital advertisements including social media ads, search engine ads, and influencer marketing regarding aspects of audience reach, message delivering, the establishment of brand awareness(benefits) and also advertising costs, the measure of ROI, and consumer skepticism(costs). The second chapter highlights how effective advertising boosts sales and revenue by affecting purchasing decisions and fostering customer loyalty, which ultimately leads to sustained profitability. It also discusses the role of advertising in enhancing brand equity and loyalty by strengthening consumer perceptions of a brand's quality and credibility. The final chapter delves into the underlying psychological and strategic mechanisms of advertising, explaining how it leverages emotional appeals, social proof, and cognitive biases to influence consumer behavior. Additionally, it covers how advertising establishes brand positioning, differentiates products in the marketplace, and shapes consumer perceptions and buying habits.

Journal of business and marketing.Vol. 1(5)
Shenzhen Technology University (CN)
Openalex Percentile: Top 58%
Consumer Behavior in Brand Consumption and Identification
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