The Amplifying Effect of Explainability in AI-assisted Decision-making in Groups

In the era of artificial intelligence, AI-assisted decision-making has become a common paradigm.Explainable Artificial Intelligence has been one of the more explored factors in improving transparency of AI tools in AI-assisted decision-making, but sometimes with contradictory results.Furthermore, while individual AI-assisted decisionmaking has garnered substantial investigation, the domain of group AI-assisted decision-making remains notably underexplored.This research presents the first look at the impact of explainability and team composition on AI-assisted decision-making.With a controlled experiment on mushroom edibility classification, with 89 participants, we show that the impact of XAI is more pronounced in decision-making with groups (2-person) than in individual decisionmaking.Groups rely less on incorrect AI recommendations when explanations are available, but they rely more on incorrect AI recommendations when explanations are absent, compared to individual decision makers.This phenomenon underscores the amplified effect of explainability in AI-assisted decision-making in group settings.

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Publication Details

Published
2025-04-25
DOI
https://doi.org/10.1145/3706598.3713534
Citations
1
Primary Topic
Explainable Artificial Intelligence (XAI)
Type
article
Field-Weighted Citation Impact
2.48

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article

The Amplifying Effect of Explainability in AI-assisted Decision-making in Groups

Mónica Costa Abreu, Joana Campos, Regina de Brito Duarte, Ana Paiva
1 citations
Explainable Artificial Intelligence (XAI)
2.48
article

The Amplifying Effect of Explainability in AI-assisted Decision-making in Groups

Mónica Costa Abreu, Joana Campos, Regina de Brito Duarte, Ana Paiva
article en
1 citations

Abstract

In the era of artificial intelligence, AI-assisted decision-making has become a common paradigm.Explainable Artificial Intelligence has been one of the more explored factors in improving transparency of AI tools in AI-assisted decision-making, but sometimes with contradictory results.Furthermore, while individual AI-assisted decisionmaking has garnered substantial investigation, the domain of group AI-assisted decision-making remains notably underexplored.This research presents the first look at the impact of explainability and team composition on AI-assisted decision-making.With a controlled experiment on mushroom edibility classification, with 89 participants, we show that the impact of XAI is more pronounced in decision-making with groups (2-person) than in individual decisionmaking.Groups rely less on incorrect AI recommendations when explanations are available, but they rely more on incorrect AI recommendations when explanations are absent, compared to individual decision makers.This phenomenon underscores the amplified effect of explainability in AI-assisted decision-making in group settings.

Instituto de Engenharia de Sistemas e Computadores Investigação e Desenvolvimento (PT), University of Lisbon (PT), Instituto Superior Técnico (PT)
Fundação para a Ciência e a Tecnologia
Peace, Justice and strong institutions
Openalex Percentile: Top 11%
Explainable Artificial Intelligence (XAI)
2.48
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The Amplifying Effect of Explainability in AI-assisted Decision-making in Groups — Mónica Costa Abreu, Joana Campos, et al. · (2025) | TGRS Research Map | TGRS