Privacy Perceptions of Custom GPTs by Users and Creators

GPTs are customized LLM apps built on OpenAI's large language model.Any individual or organization can use and create GPTs without needing programming skills.However, the rapid proliferation of over three million GPTs has raised signifcant privacy concerns.To explore the privacy perspectives of users and creators, we interviewed 23 GPT users with varying levels of creation experience.Our fndings reveal blurred lines between user and creator roles and their understanding of GPT data fows.Participants raised concerns about data handling during collection, processing, and dissemination, alongside the lack of privacy regulations.Creators also worried about loss of their proprietary knowledge.In response, participants adopted practices like self-censoring input, evaluating GPT actions, and minimizing usage traces.Focusing on the dual role of user-creators, we fnd that expertise and responsibility shape privacy perceptions.Based on these insights, we propose practical recommendations to improve data transparency and platform regulations.

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Publication Details

Published
2025-04-25
DOI
https://doi.org/10.1145/3706598.3713540
Citations
3
Primary Topic
Privacy, Security, and Data Protection
Type
article
Field-Weighted Citation Impact
12.60
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article

Privacy Perceptions of Custom GPTs by Users and Creators

Caterina Maidhof, Rongjun Ma, Janne Lindqvist, José M. Such et al.
3 citations
Privacy, Security, and Data Protection
12.60
article

Privacy Perceptions of Custom GPTs by Users and Creators

Caterina Maidhof, Rongjun Ma, Janne Lindqvist, José M. Such, Juan Carlos Carrillo
article en
3 citations

Abstract

GPTs are customized LLM apps built on OpenAI's large language model.Any individual or organization can use and create GPTs without needing programming skills.However, the rapid proliferation of over three million GPTs has raised signifcant privacy concerns.To explore the privacy perspectives of users and creators, we interviewed 23 GPT users with varying levels of creation experience.Our fndings reveal blurred lines between user and creator roles and their understanding of GPT data fows.Participants raised concerns about data handling during collection, processing, and dissemination, alongside the lack of privacy regulations.Creators also worried about loss of their proprietary knowledge.In response, participants adopted practices like self-censoring input, evaluating GPT actions, and minimizing usage traces.Focusing on the dual role of user-creators, we fnd that expertise and responsibility shape privacy perceptions.Based on these insights, we propose practical recommendations to improve data transparency and platform regulations.

King's College London (GB), Universitat Politècnica de València (ES), Aalto University (FI)
Openalex Percentile: Top 2%
Privacy, Security, and Data Protection
12.60
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Privacy Perceptions of Custom GPTs by Users and Creators — Caterina Maidhof, Rongjun Ma, et al. · (2025) | TGRS Research Map | TGRS