Firefighting with Drone Assistance: User Needs and Design Considerations for Thailand

Drones are increasingly being deployed to assist firefighting crews in their missions, with the technology being chosen based on availability, rather than aligned with their specific needs.This phenomenon is exacerbated in the Global South, where infrastructure is scarce and where specific processes and user needs have to be adequately mapped to successfully introduce new technologies.We conducted semi-structured interviews with firefighting professionals (N=15) from Thailand, covering their prior experience with drones, challenges they encounter in their job, and how they envision this technology could better support them in the future.Our findings describe users' technological needs and their expectations in terms of interaction and collaboration with drones.We identified specific challenges in Thailand that hinder the deployment of drone technology, including mismatches

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Published
2025-04-25
DOI
https://doi.org/10.1145/3706598.3714172
Primary Topic
Fire Detection and Safety Systems
Type
article
Field-Weighted Citation Impact
0.00

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article

Firefighting with Drone Assistance: User Needs and Design Considerations for Thailand

Christophe Jouffrais, Anke Brock, Jessica R. Cauchard, Chandhawat Boonyard
Fire Detection and Safety Systems
article

Firefighting with Drone Assistance: User Needs and Design Considerations for Thailand

Christophe Jouffrais, Anke Brock, Jessica R. Cauchard, Chandhawat Boonyard
article en

Abstract

Drones are increasingly being deployed to assist firefighting crews in their missions, with the technology being chosen based on availability, rather than aligned with their specific needs.This phenomenon is exacerbated in the Global South, where infrastructure is scarce and where specific processes and user needs have to be adequately mapped to successfully introduce new technologies.We conducted semi-structured interviews with firefighting professionals (N=15) from Thailand, covering their prior experience with drones, challenges they encounter in their job, and how they envision this technology could better support them in the future.Our findings describe users' technological needs and their expectations in terms of interaction and collaboration with drones.We identified specific challenges in Thailand that hinder the deployment of drone technology, including mismatches

École Nationale de l’Aviation Civile (FR), Ben-Gurion University of the Negev (IL), Centre National de la Recherche Scientifique (FR), Université Toulouse III - Paul Sabatier (FR), TU Wien (AT), Université Fédérale de Toulouse Midi-Pyrénées (FR), Institut Superieur de l'Aeronautique et de l'Espace (ISAE-SUPAERO) (FR), Office National d'Études et de Recherches Aérospatiales (FR), Institute for Infocomm Research (SG), Université Toulouse-I-Capitole (FR), Image and Pervasive Access Laboratory (SG), Institut de Recherche en Informatique de Toulouse (FR), Université Toulouse - Jean Jaurès (FR), Institut Polytechnique de Bordeaux (FR)
Région Occitanie Pyrénées-Méditerranée
Climate action
Openalex Percentile: Top 90%
Fire Detection and Safety Systems
DOIOpen Access PDFOpenAlex
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Firefighting with Drone Assistance: User Needs and Design Considerations for Thailand — Christophe Jouffrais, Anke Brock, et al. · (2025) | TGRS Research Map | TGRS