"Here the GPT made a choice, and every choice can be biased": How Students Critically Engage with LLMs through End-User Auditing Activity

Despite recognizing that Large Language Models (LLMs) can generate inaccurate or unacceptable responses, universities are increasingly making such models available to their students.Existing university policies defer the responsibility of checking for correctness and appropriateness of LLM responses to students and assume that they will have the required knowledge and skills to do so on their own.In this work, we conducted a series of user studies with students (N=47) from a large North American public research university to understand if and how they critically engage with LLMs.Our participants evaluated an LLM provided by the university in a quasi-experimental setup; first by themselves, and then with a scaffolded design probe that guided them through an end-user auditing exercise.Qualitative analysis of participant think-aloud and LLM interaction data showed that students without basic AI literacy skills struggle to conceptualize and evaluate LLM biases on their own.However, they transition to focused thinking and purposeful interactions when provided with structured guidance.We highlight areas where current university policies may fall short and offer policy and design recommendations to better support students.

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Publication Details

Published
2025-04-25
DOI
https://doi.org/10.1145/3706598.3713714
Citations
4
Primary Topic
FinTech, Crowdfunding, Digital Finance
Type
article
Field-Weighted Citation Impact
9.14

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article

"Here the GPT made a choice, and every choice can be biased": How Students Critically Engage with LLMs through End-User Auditing Activity

Anindya Das Antar, Nikola Banović, Snehal Prabhudesai, Hua Shen et al.
4 citations
FinTech, Crowdfunding, Digital Finance
9.14
article

"Here the GPT made a choice, and every choice can be biased": How Students Critically Engage with LLMs through End-User Auditing Activity

Anindya Das Antar, Nikola Banović, Snehal Prabhudesai, Hua Shen, Ananya Prashant Kasi, Anmol Mansingh
article en
4 citations

Abstract

Despite recognizing that Large Language Models (LLMs) can generate inaccurate or unacceptable responses, universities are increasingly making such models available to their students.Existing university policies defer the responsibility of checking for correctness and appropriateness of LLM responses to students and assume that they will have the required knowledge and skills to do so on their own.In this work, we conducted a series of user studies with students (N=47) from a large North American public research university to understand if and how they critically engage with LLMs.Our participants evaluated an LLM provided by the university in a quasi-experimental setup; first by themselves, and then with a scaffolded design probe that guided them through an end-user auditing exercise.Qualitative analysis of participant think-aloud and LLM interaction data showed that students without basic AI literacy skills struggle to conceptualize and evaluate LLM biases on their own.However, they transition to focused thinking and purposeful interactions when provided with structured guidance.We highlight areas where current university policies may fall short and offer policy and design recommendations to better support students.

University of Washington (US), University of Michigan (US)
National Science Foundation
Quality Education
Openalex Percentile: Top 3%
FinTech, Crowdfunding, Digital Finance
9.14
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"Here the GPT made a choice, and every choice can be biased": How Students Critically Engage with LLMs through End-User Auditing Activity — Anindya Das Antar, Nikola Banović, et al. · (2025) | TGRS Research Map | TGRS