EXPLORING INTERIOR DESIGN WORK PROCESS IN GOVERNMENT BUILDING PROJECTS

Government building projects in Malaysia, primarily managed by the Public Works Department (JKR), play a vital role in creating functional, aesthetic, and sustainable environments that meet diverse user needs. Despite structured guidelines for design and construction, interior design works (IDW) often lack standardization and detailed attention, leading to suboptimal functionality, aesthetic inconsistencies, and compromised user satisfaction. This gap between design intent and execution underscores the need for a structured framework to address client values, prioritize meticulous detailing, and streamline processes to enhance IDW quality in government projects. This study aims to explore strategies to enhance IDW processes by addressing these deficiencies. A qualitative research approach was adopted, involving focus group discussions with 25 JKR architects, each with over 10 years of experience managing IDW in government buildings. Thematic analysis revealed significant inconsistencies in current IDW practices, particularly in the lack of meticulous detailing during planning and execution phases. These findings highlight an urgent need for standardized processes and enhanced detailing practices to ensure consistency and quality throughout project stages, from planning to post-construction. The needs to refine IDW processes and prioritizing detail-oriented practices are crucial for achieving higher standards and better alignment with modern design requirements. This approach will elevate user satisfaction and ensure functional, aesthetically pleasing, and user-centric environments. The study provides a foundational framework for improving interior design practices, promoting consistent and high-quality outcomes across government building projects in Malaysia