THE EFFECT OF COMMITMENT, TRANSFORMATIONAL LEADERSHIP STYLE, AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON EMPLOYEE PERFORMANCE

The purpose of this research is to analyze commitment, transformational leadership style, and Organizational Citizenship Behavior (OCB) on employee performance. This research was conducted at the company CV. Sersa Jaya Teknologi in Pekanbaru, Riau. The population in this study were all employees, totaling 40 people. Because the population size was relatively small, the entire population was sampled in this study using the census method. The data analysis used is Structural Equation Model (SEM) analysis with PLS. The results of the study explain that transformational leadership style has no positive and insignificant effect on commitment, Organizational Citizenship Behavior has a positive and significant influence on commitment, transformational leadership style has no positive and insignificant effect on employee performance. Organizational Citizenship Behavior has a positive and significant effect on employee performance, commitment does not have a positive and insignificant effect on employee performance at CV. Sersa Jaya Teknologi.