Exploring the Role of Financial Perspective Measures on Organizational Performance Indicators and the Moderating Effect of Management Support: An Empirical Analysis of the Oil and Gas, and Telecommunication Sectors in Ghana

The influence of financial perspective such as return on assets and market share on the performance of companies in the oil, gas, and telecommunications sectors in Ghana formed the cornerstone of this research. Surveys and interviews were conducted for the collection of data. The results show that high financial performance correlates highly with performance of a company. However, management support, in the form of leadership involvement and human resource practices, did not lead to improved performance in direct terms. In fact, it sometimes attenuated the positive relationships between financial measures and performance whenever included. Possible explanations include excessive bureaucracy and misalignment between managers and company interests. The research underlines that although financial strategies are essential for an organization, management practices will also need to be such that they are aligned with the financial strategies of the organization. The current research is helpful for organizations in effectively managing the financial plans with leadership management, more so in fast-growing industries in African emerging nations like Ghana.