Exploring Gamification Risks and Implications in Agile Software Development Enterprises: An Empirical Study

This research highlights a gap in applying gamification to agile software development enterprises. While gamification risks and negative side effects have been addressed in principle, limited research explored their impact on software development, specifically agile gamification. The paper aims to: 1) identify gamification risks and risk factors for software development enterprises 2) provide a gamification risk taxonomy 3) design context-inclusive risk profiles to identify the cause-effect of the potential risks for the agile roles, and 4) present the impact of gamification on agile software development roles and tasks. The research employs qualitative methods to uncover risk factors and identify gamification risks from software engineers and scrum teams, providing insights from experts to confirm and refine gamification risks within the agile software development context. We aim to help project managers and scrum masters with task assignments and improve the employee's well-being and team performance during the gamified agile software development process.