Digital-based management services for co-creation value in waqf land asset management

This study aims to develop a key performance index (KPI) to guide waqf management by Badan Waqf Indonesia (BWI) representatives in the Sleman and Bantul Regencies. Data were gathered through interviews and documentation with key, main, and supporting informants using a qualitative research approach. The study reveals that Daerah Istimewa Yogyakarta (DIY) Province has 11,265 waqf locations covering 417.35 hectares. Sleman Regency has the most waqf locations (3,516) covering 119.41 hectares followed by Bantul Regency with 3,017 locations over 93.69 hectares. However, the use of this land remains focused on non-economic purposes. The research offers practical implications by developing a KPI for BWI representatives which can enhance the productivity and professionalism of waqf asset management. This could lead to a better utilization of waqf assets for economic purposes contributing to community development in DIY. The paper fills a gap in the literature by proposing a KPI framework for waqf management and offers insights for policymakers, practitioners, and researchers. Its qualitative approach provides a detailed view of the current waqf management state and suggests improvements for greater economic impact.