Impact of Brand Engagement and eWOM on Consumer Purchase Intention: The Moderating Role of Income

Most previous studies have placed brand engagement and eWOM as mediating variables or moderation variables, while other existing studies that have placed brand engagement and eWOM as independent variables have no revenue as moderation variables. This study aims to investigate the influence of brand engagement and electronic word of mouth (eWOM) on purchase intent, with revenue as a very important moderation variable in the digital era. Brand engagement and eWOM have an important role in influencing purchasing decisions, especially among students of the Faculty of Economics, University of Jakarta who are active users of social media. This study uses a quantitative method through an online survey that is taken randomly (random sampling) from the student population to collect the necessary data. An online survey conducted to look for the relationship between brand engagement, eWOM, and purchase intent, to see whether income serves as a moderation factor affecting relationships

Authors

Publication Details

Journal
Proceeding of International Student Conference on Business, Education, Economics, Accounting, and Management.
Published
2025-04-25
DOI
https://doi.org/10.21009/isc-beam.013.136
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

Impact of Brand Engagement and eWOM on Consumer Purchase Intention: The Moderating Role of Income

Osly Usman, Dennis Trama Karindra
Proceeding of International Student Conference on Business, Education, Economics, Accounting, and Management.
Technology Adoption and User Behaviour
article

Impact of Brand Engagement and eWOM on Consumer Purchase Intention: The Moderating Role of Income

Osly Usman, Dennis Trama Karindra
article en

Abstract

Most previous studies have placed brand engagement and eWOM as mediating variables or moderation variables, while other existing studies that have placed brand engagement and eWOM as independent variables have no revenue as moderation variables. This study aims to investigate the influence of brand engagement and electronic word of mouth (eWOM) on purchase intent, with revenue as a very important moderation variable in the digital era. Brand engagement and eWOM have an important role in influencing purchasing decisions, especially among students of the Faculty of Economics, University of Jakarta who are active users of social media. This study uses a quantitative method through an online survey that is taken randomly (random sampling) from the student population to collect the necessary data. An online survey conducted to look for the relationship between brand engagement, eWOM, and purchase intent, to see whether income serves as a moderation factor affecting relationships

Proceeding of International Student Conference on Business, Education, Economics, Accounting, and Management.Vol. 3(1)
Openalex Percentile: Top 91%
Technology Adoption and User Behaviour
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Impact of Brand Engagement and eWOM on Consumer Purchase Intention: The Moderating Role of Income — Osly Usman, Dennis Trama Karindra · Proceeding of International Student Conference on Business, Education, Economics, Accounting, and Management. (2025) | TGRS Research Map | TGRS