The Moderating Effect of Financial Literacy on the Relationship between Financial Technology and Firms' Performance

A strong understanding of financial issues makes it easier to make the most out of the different financial technology (FinTech) tools. Companies can make sure they get the most out of their investments by knowing how to utilize the FinTech's capabilities. Higher levels of the FL enable businesses to easily incorporate FinTech solutions into their current workflows, improving overall performance, cost savings, and efficiency. The main objective of this research is to investigate the moderating influence of the FL on the relationship of FinTech with firms' performance in the Jordanian context, as a representative market for the Middle East. Using 208 analyzed questionnaires obtained from the study’s sample in the listed Jordanian companies in the industrial sector, findings of the Structural-Equation-Modelling showed a significant and positive relationship between Fintech and with the performance of the firms. The findings also revealed that the FL moderates the relationship of FinTech with firms' performance in the Jordanian context. Businesses may invest in the training programs targeted FL for workers, senior managers, and decision-makers to boost their understanding of FinTech and enhance its impact on performance, where legislators could integrate FL requirements into the framework of governing by adopting accountable and knowledgeable FinTech through the numerous industries.