Evaluation of Mobile Academic Information System with Notifications Using Heuristic Evaluation and WCAG-EM

SIsKA-NG Mobile is a mobile information system that provides specific information related to students’ study activities in the Computer Science Study Program at Universitas Pendidikan Ganesha. This newly developed application has never been evaluated. Therefore, it is necessary to evaluate the accessibility and interface for improvement. This study focuses on the analysis related to the application accessibility of partial color blindness users, using the WCAG-EM method and the heuristic evaluation method. Based on the accessibility evaluation results on the first development, it was found that SIsKA-NG mobile did not fully meet the standards of the mobile application, while based on the results of the heuristic evaluation, it was found 24 problems, where 8 problems with the highest severity rating (Catastrophic), 7 problems with high priority (Major), and others related to low priority (Minor) problems and insignificant problems. The subsequent development to enhance the quality of the interface and accessibility of SIsKA-NG Mobile used those findings as a reference so that this application can meet the needs of all users more effectively and inclusively.

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Publication Details

Journal
SinkrOn
Published
2025-04-22
DOI
https://doi.org/10.33395/sinkron.v9i2.14675
Primary Topic
Web Applications and Data Management
Type
article
Field-Weighted Citation Impact
0.00

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article

Evaluation of Mobile Academic Information System with Notifications Using Heuristic Evaluation and WCAG-EM

Ahmad Asroni, Gede Indrawan, I Gede Aris Gunadi, I Gede Pradipta Adi Nugraha
SinkrOn
Web Applications and Data Management
article

Evaluation of Mobile Academic Information System with Notifications Using Heuristic Evaluation and WCAG-EM

Ahmad Asroni, Gede Indrawan, I Gede Aris Gunadi, I Gede Pradipta Adi Nugraha
article en

Abstract

SIsKA-NG Mobile is a mobile information system that provides specific information related to students’ study activities in the Computer Science Study Program at Universitas Pendidikan Ganesha. This newly developed application has never been evaluated. Therefore, it is necessary to evaluate the accessibility and interface for improvement. This study focuses on the analysis related to the application accessibility of partial color blindness users, using the WCAG-EM method and the heuristic evaluation method. Based on the accessibility evaluation results on the first development, it was found that SIsKA-NG mobile did not fully meet the standards of the mobile application, while based on the results of the heuristic evaluation, it was found 24 problems, where 8 problems with the highest severity rating (Catastrophic), 7 problems with high priority (Major), and others related to low priority (Minor) problems and insignificant problems. The subsequent development to enhance the quality of the interface and accessibility of SIsKA-NG Mobile used those findings as a reference so that this application can meet the needs of all users more effectively and inclusively.

SinkrOnVol. 9(2)
Universitas Pendidikan Ganesha (ID), Institut Teknologi dan Bisnis Kalbe (ID)
Direktorat Jenderal Pendidikan Tinggi
Openalex Percentile: Top 89%
Web Applications and Data Management
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