A Unique Way to Axe the Fax Through Using Business Automation Workflow to Expedite eReferral Adoption, Bridging eReferral, and Fax: Proof-of-Concept Study
This project demonstrates the potential of the BAW platform to bridge the gap between fax and eReferral systems. It minimizes disruption for sending clinicians while allowing fax receivers to incrementally adopt the new platform. This technology can significantly expedite eReferral adoption by reducing the reliance on receiving clinics to adopt eReferral, ultimately enhancing the experience for both clinicians and patients.
Authors
- Lirije Hyseni (ORCID: https://orcid.org/0000-0002-6620-9953)
- Mohamed Alarakhia (ORCID: https://orcid.org/0000-0001-5402-7266)
- Kim Lynch
- Zhigang Tian (ORCID: https://orcid.org/0009-0001-0902-9278)
- Beth Gerritsen
- Kayla Wierts
- Russell Buchanan
Institutions
- University of Toronto (CA)
- Public Health Ontario (CA)
- Eastern Ontario Training Board (CA)
- McMaster University (CA)
Publication Details
- Journal
- JMIR Medical Informatics
- Published
- 2025-04-25
- DOI
- https://doi.org/10.2196/62983
- Citations
- 1
- Primary Topic
- Healthcare Systems and Technology
- Type
- article
- Field-Weighted Citation Impact
- 2.76