Dampak Pemasaran Word of Mouth Dan Mutu Produk Terhadap Keputusan Pembelian Serta Kepuasan Pelanggan Sebagai Variabel Intervening Pada Rumah Makan Sate Tegar Kunduran, Blora

The culinary business is a business that is widely carried out by some people because it is easier and faster to be recognized, and to instill a good impression on consumers faster. The type of research used in this study is quantitative research. The analysis method used is the multiple regression analysis method. The population in this study were consumers of Sate Tegar Restaurant. The sample of this study was 200 consumers. This study in sampling using probability sampling. The sampling technique used was Slovin. The results of this study are word of mouth affects customer satisfaction, product quality does not affect customer satisfaction, customer satisfaction affects purchasing decisions, word of mouth affects purchasing decisions, product quality does not affect purchasing decisions, word of mouth on purchasing decisions through customer satisfaction does not have a significant effect, product quality on purchasing decisions through customer satisfaction don’t have a significant effect.Keywords: Word of Mouth, Price, Product Quality, Customer Satisfaction, Purchasing Decisions.

Authors

Institutions

Publication Details

Journal
Jurnal Ilmiah Manajemen Bisnis dan Ekonomi Kreatif
Published
2025-01-10
DOI
https://doi.org/10.26877/jibeka.v4i1.1263
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Dampak Pemasaran Word of Mouth Dan Mutu Produk Terhadap Keputusan Pembelian Serta Kepuasan Pelanggan Sebagai Variabel Intervening Pada Rumah Makan Sate Tegar Kunduran, Blora

Mary Handoko, Hawik Ervina Indiworo, Ika Indriasari
Jurnal Ilmiah Manajemen Bisnis dan Ekonomi Kreatif
SMEs Development and Digital Marketing
article

Dampak Pemasaran Word of Mouth Dan Mutu Produk Terhadap Keputusan Pembelian Serta Kepuasan Pelanggan Sebagai Variabel Intervening Pada Rumah Makan Sate Tegar Kunduran, Blora

Mary Handoko, Hawik Ervina Indiworo, Ika Indriasari
article en

Abstract

The culinary business is a business that is widely carried out by some people because it is easier and faster to be recognized, and to instill a good impression on consumers faster. The type of research used in this study is quantitative research. The analysis method used is the multiple regression analysis method. The population in this study were consumers of Sate Tegar Restaurant. The sample of this study was 200 consumers. This study in sampling using probability sampling. The sampling technique used was Slovin. The results of this study are word of mouth affects customer satisfaction, product quality does not affect customer satisfaction, customer satisfaction affects purchasing decisions, word of mouth affects purchasing decisions, product quality does not affect purchasing decisions, word of mouth on purchasing decisions through customer satisfaction does not have a significant effect, product quality on purchasing decisions through customer satisfaction don’t have a significant effect.Keywords: Word of Mouth, Price, Product Quality, Customer Satisfaction, Purchasing Decisions.

Jurnal Ilmiah Manajemen Bisnis dan Ekonomi KreatifVol. 4(1)
Universitas PGRI Semarang (ID)
Openalex Percentile: Top 86%
SMEs Development and Digital Marketing
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.