The Analysis of User Experience of iOS-Based e-Attendance Application in Arma Jaya District, North Bengkulu

To improve public services, measurable employee performance is needed. The presence of employees during working hours is very significant With the presence of employees during working hours, services can be provided immediately to the community. Employee attendance is an obligation, regulated in Government Regulation No. 94 of 2021 Article 4 letter f. January 2, 2023. North Bengkulu Regency Government employees are required to perform iOS-based digital attendance. Various problems are encountered such as difficulty accessing web attendance, and networks that often have issues, so that employee attendance time is not synchronized, so the North Bengkulu Regency Government continues to carry out development (upgrade). The implementation of the IOS-based e-attendance application is contained in the SE of the Regent of North Bengkulu No: 800.1.9/0285/BKPSDM of 2024 concerning the Implementation of the Development of Electronic-Based Attendance Applications (E-Attendance) for Employees. The urgency of research, user experience can be feedback on whether the application can meet the effectiveness and efficiency in achieving its use goals. The purpose of the study is to determine the influence of IOS-based e-attendance application users on employee performance. The research method uses qualitative methods. The results of the research show that the application is quite efficient in saving time, effort and budget. Users are satisfied because the app is based on user needs. Errors that often occur during the e-attendance process are caused by the stability of the internet network. The ease of learning the application is due to the ease of use and the stability of features that have not changed during the implementation of the 2024 version of the application policy.