The impact of a mentorship program on burnout and work engagement in healthcare workers in a community hospital setting

This study evaluates mentorship as a practical intervention to address burnout and improve work engagement in healthcare workers at community hospitals. Using a mixed-methods quasi-experimental design, the program included education sessions, mentor-mentee matching, bi-monthly meetings over 6 months, and post-intervention surveys. The primary outcomes, measured with the Maslach Burnout Inventory and UWES-9, showed a significant improvement in Professional Accomplishment (<i>P</i> < 0.05), with favourable but non-significant changes in Emotional Exhaustion and Depersonalization. The program demonstrated feasibility in resource-limited settings, emphasizing its utility for non-academic hospitals. This research provides empirical evidence which highlights the potential role of mentorship as a practical and scalable approach to strengthen workforce well-being in community hospital settings, addressing key challenges exacerbated by the pandemic and limited institutional resources.

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Publication Details

Journal
Healthcare Management Forum
Published
2025-04-24
DOI
https://doi.org/10.1177/08404704251337952
Primary Topic
Healthcare professionals’ stress and burnout
Type
article
Field-Weighted Citation Impact
0.00
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article

The impact of a mentorship program on burnout and work engagement in healthcare workers in a community hospital setting

Aakriti Chawla, Daniel P Edgcumbe, Samantha Rutherford
Healthcare Management Forum
Healthcare professionals’ stress and burnout
article

The impact of a mentorship program on burnout and work engagement in healthcare workers in a community hospital setting

Aakriti Chawla, Daniel P Edgcumbe, Samantha Rutherford
article en

Abstract

This study evaluates mentorship as a practical intervention to address burnout and improve work engagement in healthcare workers at community hospitals. Using a mixed-methods quasi-experimental design, the program included education sessions, mentor-mentee matching, bi-monthly meetings over 6 months, and post-intervention surveys. The primary outcomes, measured with the Maslach Burnout Inventory and UWES-9, showed a significant improvement in Professional Accomplishment (<i>P</i> < 0.05), with favourable but non-significant changes in Emotional Exhaustion and Depersonalization. The program demonstrated feasibility in resource-limited settings, emphasizing its utility for non-academic hospitals. This research provides empirical evidence which highlights the potential role of mentorship as a practical and scalable approach to strengthen workforce well-being in community hospital settings, addressing key challenges exacerbated by the pandemic and limited institutional resources.

Healthcare Management ForumVol. 38(4)
HalTech (CA), McMaster University (CA)
Openalex Percentile: Top 86%
Healthcare professionals’ stress and burnout
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