The impact of a mentorship program on burnout and work engagement in healthcare workers in a community hospital setting
This study evaluates mentorship as a practical intervention to address burnout and improve work engagement in healthcare workers at community hospitals. Using a mixed-methods quasi-experimental design, the program included education sessions, mentor-mentee matching, bi-monthly meetings over 6 months, and post-intervention surveys. The primary outcomes, measured with the Maslach Burnout Inventory and UWES-9, showed a significant improvement in Professional Accomplishment (<i>P</i> < 0.05), with favourable but non-significant changes in Emotional Exhaustion and Depersonalization. The program demonstrated feasibility in resource-limited settings, emphasizing its utility for non-academic hospitals. This research provides empirical evidence which highlights the potential role of mentorship as a practical and scalable approach to strengthen workforce well-being in community hospital settings, addressing key challenges exacerbated by the pandemic and limited institutional resources.
Authors
- Aakriti Chawla
- Daniel P Edgcumbe
- Samantha Rutherford
Institutions
- HalTech (CA)
- McMaster University (CA)
Publication Details
- Journal
- Healthcare Management Forum
- Published
- 2025-04-24
- DOI
- https://doi.org/10.1177/08404704251337952
- Primary Topic
- Healthcare professionals’ stress and burnout
- Type
- article
- Field-Weighted Citation Impact
- 0.00