``Impressively Scary:' Exploring User Perceptions and Reactions to Unraveling Machine Learning Models in Social Media Applications

Machine learning models deployed locally on social media applications are used for features, such as face filters which read faces in-real time, and they expose sensitive attributes to the apps. However, the deployment of machine learning models, e.g., when, where, and how they are used, in social media applications is opaque to users. We aim to address this inconsistency and investigate how social media user perceptions and behaviors change once exposed to these models. We conducted user studies (N=21) and found that participants were unaware to both what the models output and when the models were used in Instagram and TikTok, two major social media platforms. In response to being exposed to the models' functionality, we observed long term behavior changes in 8 participants. Our analysis uncovers the challenges and opportunities in providing transparency for machine learning models that interact with local user data.

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Published
2025-04-24
DOI
https://doi.org/10.1145/3706598.3713256
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
0.00

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article

``Impressively Scary:' Exploring User Perceptions and Reactions to Unraveling Machine Learning Models in Social Media Applications

Suman Banerjee, Shirley Zhang, Bengisu Çağıltay, Jingjie Li et al.
Ethics and Social Impacts of AI
article

``Impressively Scary:' Exploring User Perceptions and Reactions to Unraveling Machine Learning Models in Social Media Applications

Suman Banerjee, Shirley Zhang, Bengisu Çağıltay, Jingjie Li, Kassem Fawaz, Jack West
article en

Abstract

Machine learning models deployed locally on social media applications are used for features, such as face filters which read faces in-real time, and they expose sensitive attributes to the apps. However, the deployment of machine learning models, e.g., when, where, and how they are used, in social media applications is opaque to users. We aim to address this inconsistency and investigate how social media user perceptions and behaviors change once exposed to these models. We conducted user studies (N=21) and found that participants were unaware to both what the models output and when the models were used in Instagram and TikTok, two major social media platforms. In response to being exposed to the models' functionality, we observed long term behavior changes in 8 participants. Our analysis uncovers the challenges and opportunities in providing transparency for machine learning models that interact with local user data.

University of Wisconsin–Madison (US), University of Edinburgh (GB)
National Science Foundation
Openalex Percentile: Top 92%
Ethics and Social Impacts of AI
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``Impressively Scary:' Exploring User Perceptions and Reactions to Unraveling Machine Learning Models in Social Media Applications — Suman Banerjee, Shirley Zhang, et al. · (2025) | TGRS Research Map | TGRS