Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Making

Traditional AI-assisted decision-making systems often provide fixed recommendations that users must either accept or reject entirely, limiting meaningful interaction - especially in cases of disagreement. To address this, we introduce Human-AI Deliberation, an approach inspired by human deliberation theories that enables dimension-level opinion elicitation, iterative decision updates, and structured discussions between humans and AI. At the core of this approach is Deliberative AI, an assistant powered by large language models (LLMs) that facilitates flexible, conversational interactions and precise information exchange with domain-specific models. Through a mixed-methods user study, we found that Deliberative AI outperforms traditional explainable AI (XAI) systems by fostering appropriate human reliance and improving task performance. By analyzing participant perceptions, user experience, and open-ended feedback, we highlight key findings, discuss potential concerns, and explore the broader applicability of this approach for future AI-assisted decision-making systems.

Authors

Institutions

Publication Details

Published
2025-04-24
DOI
https://doi.org/10.1145/3706598.3713423
Citations
13
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
30.75
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Making

Qiaoyi Chen, Shuai Ma, Xiaojuan Ma, Ming Yin et al.
13 citations
Ethics and Social Impacts of AI
30.75
article

Towards Human-AI Deliberation: Design and Evaluation of LLM-Empowered Deliberative AI for AI-Assisted Decision-Making

Qiaoyi Chen, Shuai Ma, Xiaojuan Ma, Ming Yin, Zhenhui Peng, Xinru Wang, Chengbo Zheng
article en
13 citations

Abstract

Traditional AI-assisted decision-making systems often provide fixed recommendations that users must either accept or reject entirely, limiting meaningful interaction - especially in cases of disagreement. To address this, we introduce Human-AI Deliberation, an approach inspired by human deliberation theories that enables dimension-level opinion elicitation, iterative decision updates, and structured discussions between humans and AI. At the core of this approach is Deliberative AI, an assistant powered by large language models (LLMs) that facilitates flexible, conversational interactions and precise information exchange with domain-specific models. Through a mixed-methods user study, we found that Deliberative AI outperforms traditional explainable AI (XAI) systems by fostering appropriate human reliance and improving task performance. By analyzing participant perceptions, user experience, and open-ended feedback, we highlight key findings, discuss potential concerns, and explore the broader applicability of this approach for future AI-assisted decision-making systems.

Sun Yat-sen University (CN), Hong Kong University of Science and Technology (HK), Purdue University West Lafayette (US)
Peace, Justice and strong institutions
Openalex Percentile: Top 0%
Ethics and Social Impacts of AI
30.75
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.