A Quality Improvement Project to Improve Nurse-Patient Communication and Patient Satisfaction in an Outpatient Center
Application of the CICARE communication mode in outpatient nursing work is beneficial for enhancing nurses' proficiency in nurse-patient communication and improving patient satisfaction, which can help to increase the quality of nursing care.
Authors
- X. Zhu (ORCID: https://orcid.org/0000-0002-9573-4570)
- Lei Fang (ORCID: https://orcid.org/0000-0003-2510-1281)
- Lifei Feng
- Ying Shen (ORCID: https://orcid.org/0000-0001-5582-5454)
Institutions
- Laboratoire d’Électronique, Informatique et Image (FR)
- Feng Chia University (TW)
Publication Details
- Journal
- Quality Management in Health Care
- Published
- 2025-04-23
- DOI
- https://doi.org/10.1097/qmh.0000000000000522
- Primary Topic
- Patient-Provider Communication in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00