Advance Collaborative AI-Driven Bots Using RPA to Enhance Workplace Inclusivity for Employees with Disabilities in India
AI-powered bots are designed to assist workers with disabilities in various work environments. It explores adaptive interfaces and supportive features that enable these bots to meet the diverse needs of individuals facing visual, auditory, motor, and cognitive challenges. By synthesizing existing research, this review emphasizes the possibility of AI to explore workplace inclusivity, assesses the effectiveness of different assistive technologies, and identifies critical gaps in current studies. Furthermore, the paper highlights emerging trends in AI-driven accessibility tools and provides recommendations for future research and development initiatives.
Authors
- Sanjay K. Nigám (ORCID: https://orcid.org/0000-0003-0757-3066)
- Akhilesh A. Waoo (ORCID: https://orcid.org/0000-0001-6788-710X)
Institutions
- Amicable Knowledge Solution University (IN)
Publication Details
- Published
- 2025-03-07
- DOI
- https://doi.org/10.1109/csnt64827.2025.10968725
- Citations
- 1
- Primary Topic
- AI in Service Interactions
- Type
- article
- Field-Weighted Citation Impact
- 2.48