Humans and Robots: Transformations of Professional Communication in the Digital Era
The current stage of technological progress is characterized by the widespread introduction of robots into the manufacturing and service industries. Robots are already performing complex tasks that were previously considered the prerogative of humans, and this trend continues to intensify. The article is devoted to the analysis of changes in professional communications under the influence of robotization and digital transformation. The paper examines the key problems arising from the introduction of robots as products of digital technology achievements into work processes and suggests ways to solve them. The task is to successfully integrate innovations into the professional environment for effective interaction between humans and machines. The research objective is to study the impact of robotics on professional communication and identify strategic approaches to adapting employees and organizations to new working conditions, taking into account various aspects of human-robot interaction. The conclusion is that the introduction of robots into work processes leads to significant changes in professional communications, which requires a new organization of the workflow and interpersonal interaction. Professional communication between humans and robots is becoming an important component of modern labor relations.
Authors
- Ruslan E. Gilmanov (ORCID: https://orcid.org/0000-0003-2062-5959)
- Albina Shutova
- Ildar Begishev (ORCID: https://orcid.org/0000-0001-5619-4025)
- Denis S. Kiiko
- Doniyor Niyozmetov
Institutions
- Institute of Social and Humanities (RU)
Publication Details
- Published
- 2025-04-09
- DOI
- https://doi.org/10.1109/comsds65569.2025.10971289
- Citations
- 1
- Primary Topic
- Digital Education and Society
- Type
- article
- Field-Weighted Citation Impact
- 3.25