The Benevolence Paradox: When Do Humans Stop Exploiting AI?

Human interactions are fundamentally driven by reciprocity, a tit-for-tat strategy in which favors are returned with favors and hostility with hostility. However, when interacting with AI, this dynamic shifts. Humans often adopt an exploitative approach, leveraging AI's goodwill for their own benefit. This study investigates the factors that promote cooperative attitudes toward AI through an experiment utilizing the Modified Reciprocity Game (MRG). Specifically, we examine the effects of social presence and the reward system on human cooperation with AI. The results indicate that when AI exhibits higher social presence and the size of reward system is relatively small, participants demonstrate more cooperative behaviors in response to AI's goodwill. These findings suggest that enhancing AI's social presence and designing an effective reward system can foster greater human-AI cooperation. This has important implications for developing AI systems in domains where sustained collaboration between humans and AI is essential, such as education, teamwork-oriented environments and mixed-traffic scenarios involving autonomous vehicles.

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Published
2025-04-23
DOI
https://doi.org/10.1145/3706599.3719279
Primary Topic
Ethics and Social Impacts of AI
Type
article
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article

The Benevolence Paradox: When Do Humans Stop Exploiting AI?

Y. K. Choi
Ethics and Social Impacts of AI
article

The Benevolence Paradox: When Do Humans Stop Exploiting AI?

Y. K. Choi
article en

Abstract

Human interactions are fundamentally driven by reciprocity, a tit-for-tat strategy in which favors are returned with favors and hostility with hostility. However, when interacting with AI, this dynamic shifts. Humans often adopt an exploitative approach, leveraging AI's goodwill for their own benefit. This study investigates the factors that promote cooperative attitudes toward AI through an experiment utilizing the Modified Reciprocity Game (MRG). Specifically, we examine the effects of social presence and the reward system on human cooperation with AI. The results indicate that when AI exhibits higher social presence and the size of reward system is relatively small, participants demonstrate more cooperative behaviors in response to AI's goodwill. These findings suggest that enhancing AI's social presence and designing an effective reward system can foster greater human-AI cooperation. This has important implications for developing AI systems in domains where sustained collaboration between humans and AI is essential, such as education, teamwork-oriented environments and mixed-traffic scenarios involving autonomous vehicles.

Sungkyunkwan University (KR)
Reduced inequalities
Openalex Percentile: Top 92%
Ethics and Social Impacts of AI
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The Benevolence Paradox: When Do Humans Stop Exploiting AI? — Y. K. Choi · (2025) | TGRS Research Map | TGRS