Future of Money and HCI

Money and financial activities reflect social connections and societal norms. Collaborative financial activities and decision-making are highly common in our day-to-day activities. However, existing financial technologies (fintech) are often limited to individual-centric approaches and goals. Recent HCI work has repeatedly noted the need for creating new interaction strategies and design paradigms to better support our financial behaviors, habits, and goals. However, there has not been much concrete work yet, specifically when it comes to supporting collaborative behaviors and social norms that underpin much of our daily financial activities. In this in-person workshop, we will bring together an interdisciplinary group of researchers interested in reshaping the current landscape of digital money and fintech with a focus on social and collaborative interactions. Specifically, we will identify limitations of existing fintech approaches and potential strategies to address these limitations. We will also discuss key challenges for fintech design and development, including collaboration, privacy, agency, trust, and accessibility. The workshop will lead to identifying novel HCI research and implementation directions focusing on the future of financial technologies.