Hybrid Automation Experiences – Communication, Coordination, and Collaboration within Human-AI Teams

Automated systems and AI-assisted workflows are evolving from support tools to sophisticated collaborators in so-called “hybrid” teams with human and AI-based members. This evolution presents new challenges and opportunities in the field of “Automation Experience”, particularly in how these team members communicate, coordinate, and collaborate. This workshop aims to contribute to the design of automated systems that augment humans’ capabilities, maintain human autonomy, and create positive automation experiences in human-AI teams. Through presentations, a keynote talk, discussions, and interactive collaborative activities, researchers and practitioners from different fields will address challenges regarding communication, coordination, and collaboration within hybrid human-AI teams. The workshop aims to spark innovative research directions and foster collaborative interdisciplinary initiatives that will advance our understanding of automation experiences in an increasingly AI-dominated landscape.

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Publication Details

Published
2025-04-23
DOI
https://doi.org/10.1145/3706599.3706738
Primary Topic
Human-Automation Interaction and Safety
Type
article
Field-Weighted Citation Impact
0.00

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article

Hybrid Automation Experiences – Communication, Coordination, and Collaboration within Human-AI Teams

Philippe Palanque, Virpi Roto, Matthias Baldauf, Joshua Holstein et al.
Human-Automation Interaction and Safety
article

Hybrid Automation Experiences – Communication, Coordination, and Collaboration within Human-AI Teams

Philippe Palanque, Virpi Roto, Matthias Baldauf, Joshua Holstein, Katelyn Morrison, Domenique Zipperling, Philipp Spitzer
article en

Abstract

Automated systems and AI-assisted workflows are evolving from support tools to sophisticated collaborators in so-called “hybrid” teams with human and AI-based members. This evolution presents new challenges and opportunities in the field of “Automation Experience”, particularly in how these team members communicate, coordinate, and collaborate. This workshop aims to contribute to the design of automated systems that augment humans’ capabilities, maintain human autonomy, and create positive automation experiences in human-AI teams. Through presentations, a keynote talk, discussions, and interactive collaborative activities, researchers and practitioners from different fields will address challenges regarding communication, coordination, and collaboration within hybrid human-AI teams. The workshop aims to spark innovative research directions and foster collaborative interdisciplinary initiatives that will advance our understanding of automation experiences in an increasingly AI-dominated landscape.

Karlsruhe Institute of Technology (DE), Université Toulouse III - Paul Sabatier (FR), Fraunhofer Institute for Applied Information Technology (DE), OST - Ostschweizer Fachhochschule (CH), University of Applied Sciences St. Gallen (CH), University of Bayreuth (DE), Carnegie Mellon University (US), Aalto University (FI)
Business Finland
Openalex Percentile: Top 91%
Human-Automation Interaction and Safety
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