Lost in Translation: A Cross-Cultural Examination of Linguistic Inaccessibility in HCI

This paper examines linguistic and cultural diversity in Human-Computer Interaction through multilingual experiences across various native languages, including Hungarian, Japanese, Cree, German, Welsh, Spanish, Mandarin, French, Polish, and Arabic. Each contribution reveals unique challenges in translation, usability, and cultural nuance within digital interfaces, with linguistic barriers ranging from issues with non-Latin characters to loss of contextual meaning and limited localisation options. These sections highlight the limitations of current design practices, which often prioritise English-centric frameworks that fail to accommodate diverse language structures and cultural nuances. By capturing these varied perspectives, this paper underscores the need for inclusive, cross-lingual design practices that address global usability challenges. It contributes to the development of more accessible and culturally sensitive digital environments, fostering an HCI approach that values linguistic diversity and cultural specificity.

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Publication Details

Published
2025-04-23
DOI
https://doi.org/10.1145/3706599.3716229
Citations
1
Primary Topic
Speech and dialogue systems
Type
article
Field-Weighted Citation Impact
2.48
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Lost in Translation: A Cross-Cultural Examination of Linguistic Inaccessibility in HCI

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1 citations
Speech and dialogue systems
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article

Lost in Translation: A Cross-Cultural Examination of Linguistic Inaccessibility in HCI

Oussama Metatla, Kristine Dreaver‐Charles, Rodolfo Cossovich, Marguerite Koole, Randy Morin, Myrna C. Godoy, Mamoru Watanabe, Frank B. W. Lewis, René Schäfer, Yeonsang Gu, Eszter Vigh, Ellen Weir, S. R. Hahn, Konrad Mikolaj Krawczyk, Nathalie Alexandra Penglin Tcherdakoff, Grace Jane Stangroome
article en
1 citations

Abstract

This paper examines linguistic and cultural diversity in Human-Computer Interaction through multilingual experiences across various native languages, including Hungarian, Japanese, Cree, German, Welsh, Spanish, Mandarin, French, Polish, and Arabic. Each contribution reveals unique challenges in translation, usability, and cultural nuance within digital interfaces, with linguistic barriers ranging from issues with non-Latin characters to loss of contextual meaning and limited localisation options. These sections highlight the limitations of current design practices, which often prioritise English-centric frameworks that fail to accommodate diverse language structures and cultural nuances. By capturing these varied perspectives, this paper underscores the need for inclusive, cross-lingual design practices that address global usability challenges. It contributes to the development of more accessible and culturally sensitive digital environments, fostering an HCI approach that values linguistic diversity and cultural specificity.

New York University Shanghai (CN), University of Saskatchewan (CA), University of Bristol (GB), Carleton University (CA), RWTH Aachen University (DE), Delft University of Technology (NL)
Reduced inequalities
Openalex Percentile: Top 11%
Speech and dialogue systems
2.48
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