Innovation Support Services of Technology Parks: Towards a Framework

Abstract The literature on technology parks is abundant in analyzing the impact on tenants’ allocation. However, the perceived impact of parks remains ambiguous, suggesting a potential need for closer attention to park management. This article investigates the potential innovation support services offered at the managerial level by technology parks. While existing literature tends to emphasize macro-level factors, it often overlooks the role of technology parks in providing innovation support services. Therefore, we have incorporated supplementary literature addressing parks as innovation intermediaries responsible for orchestrating innovation ecosystems. These parks facilitate interaction among actors of the Triple Helix and complementarity among associated companies. We performed a systematic literature review of innovation intermediaries and innovation ecosystems to develop a reference framework for parks’ active support to their members. The final frame indicates two distinct levels of action: one targeting society to establish legitimacy and another focusing on ecosystem members to encourage interactions. We highlight the value of interdependencies among affiliated institutions for the park to effectively and actively add value and foster networks and economies of agglomeration.