Emotional and environmental factors affecting first-year university students at a public university in Namibia

This study This study explored environmental and emotional factors affecting first-year public university students. It also determined the strategies used by the university management to support these students when facing these factors. It adopted a qualitative approach through a single-case study design. Twenty-one first-year university students were selected from various academic programmes (Secondary Education, Upper Primary, Lower Primary) in the study. Two focus group discussions with first-year university students were used in this study. Thematic analysis was then employed to analyse the discussions. The results revealed that first-year university students are affected by stress and anxiety as emotional factors due to academic pressure, adjusting to a new environment, and social integration. These factors and feelings of homesickness and loneliness negatively influence their emotional well-being. Moreover, environmental factors could affect these students due to inadequate access to or understanding of critical university resources such as mental health counseling, academic tutoring services, and involvement opportunities in extracurricular activities. The study underscores the need for universities to implement comprehensive support systems that address both emotional and environmental challenges first-year university students face. These interventions may include counseling services, academic advising, social activities, and improvements to the campus environment. By prioritising the holistic development of first-year university students, universities can create a more supportive and conducive learning environment, ultimately enhancing student success and retention.