Enhancing Customer Experience with AI: The Contribution of Chatbots and Virtual Assistant

Authors

R. Nagarajan (ORCID: https://orcid.org/0000-0001-7733-5085)
T Maivadivu

Institutions

G.S. Science, Arts And Commerce College (IN)

Publication Details

Journal: ComFin Research
Published: 2025-03-14
DOI: https://doi.org/10.34293/commerce.v13is1-i2.8748
Primary Topic: AI in Service Interactions
Type: article
Field-Weighted Citation Impact: 0.00

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article

Enhancing Customer Experience with AI: The Contribution of Chatbots and Virtual Assistant

R. Nagarajan, T Maivadivu

Mar 14, 2025

ComFin Research

AI in Service Interactions

article

Enhancing Customer Experience with AI: The Contribution of Chatbots and Virtual Assistant

R. Nagarajan, T Maivadivu

March 14, 2025article en

Abstract

No abstract available for this paper.

ComFin ResearchVol. 13(S1-i2)

G.S. Science, Arts And Commerce College (IN)

Openalex Percentile: Top 96%

AI in Service Interactions

DOI Open Access PDF OpenAlex

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Enhancing Customer Experience with AI: The Contribution of Chatbots and Virtual Assistant — R. Nagarajan, T Maivadivu · ComFin Research (2025) | TGRS Research Map | TGRS